RENTAL TERMS

RESERVATIONS

Most reservations need to be made well in advance. A 20% payment is due at the time the reservation is placed. 

CANCELLATION POLICY

Cancellations made 10 days or more in advance of the delivery or customer pick-up date will receive a 100% refund.

Cancellations made within 4-9 days of the delivery or customer pick-up date will incur a 20% fee.

Cancellations made within 1-3 days of the delivery or customer pick-up date will incur a 50% fee.

Cancellations made the day of the delivery or customer pick-up date will incur an 80% fee.

PAYMENT

Payment by personal check is due 10 business days prior to your event. All other payments will be due at the time of delivery. We accept all major credit cards and cash.

CHARGES

The customer is charged for all rental items listed on the contract, whether or not they are used.

DELIVERY

We offer delivery and pickup on all orders free of charge if you are within 10 miles of North Fork, CA. Delivery outside of this area is available for an additional charge. Unless other arrangements have been made, the customer must be there to check in and sign the rental contract. We reserve the right to enter your yard to collect our property at the scheduled time of pick-up. Additional fees may be assessed for staircases or elevators or any area that is not easily accessible. Set-up and tear-down service is also available at an additional cost. Please schedule this service ahead of time so that we can allow for the time needed.

LOSS OR DAMAGE

Your rental items were carefully counted prior to your receiving them. It is your responsibility to recount them upon receiving them. Please inform us of any discrepancies immediately. Loss or damage will result in a replacement charge. Your rental items will be recounted when returned, and you will be notified of any shortages or damage.

CLEANING

Rental items are clean and ready for use when received. Additional charges may be assessed for items that will need extra sterilization.

Bounce Houses

Additional terms and conditions apply to the rental of all bounce houses. To see bounce house terms and conditions click here!